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  • katarzynarejmer

IT Support Product Manager T&E

Currently for our client, a leading company from the IT industry that specializes in digital services and consulting, we are looking for employees for the positions of AIT Product Manager Product Manager in T&E.


What you will do:

  • Manage functional incidents and service requests through full lifecycle (through closure)

  • Provide technical incident, service request, and problem tickets management oversight and prioritization

  • Provide major incident oversight and communicates status to the business in a timely manner

  • Oversee SLA compliance for all workloads and re-prioritizes tickets if necessary

Experience in SAP BW, HR, Concur and/or GRC would be valued

Requirements: • Knowledge of SAP functionality specifically in the area of travel management

  • 7+ years' experience in a large business system environment, performing business analysis, business development, and/or project management with a preferred focus on SAP Travel management and SAP Finance. • Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows, processes and best practices • Proven knowledge of software development lifecycle methods, processes, tools and best practices • Documentation, communication and presentation skills that support accurate and concise messaging • Excellent interpersonal, client service, communication, organizational, and project management skills • Excellent problem solving and decision-making skills • Ability to react appropriately during crisis situations

What we offer to the candidates: • Internal trainings • Set of social benefits to choose • Opportunity to develop your career • Career in the multinational company • Work from home opportunity


Aplikuj ID: KAKA Numer ref.: 28220

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